Privacy Policy

Effective Date: 24 July 2024

Shankha Veda Jyothishyalayam is committed to protecting the privacy and personal information of all our clients, website visitors, and community members. This Privacy Policy outlines how we collect, use, store, and safeguard your information in connection with our services, website, and communications.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Full name, email address, phone number, and postal address.
Payment Information: Billing details required for engaging our services (processed via secure third-party payment gateways).
Health & Personal Details: Information disclosed voluntarily to tailor your consultation or service.
Device & Usage Data: Information such as IP address, browser type, operating system, and site activity for analytical purposes.
Communication Data: Emails, inquiries, or feedback shared with us.

2. How We Use Your Information

Your information may be used for the following purposes:

To confirm and manage your appointment or service engagement.
To communicate important updates regarding the services you have requested.
To personalise your experience based on your disclosed preferences or needs.
To send newsletters or updates about our offerings (only with your explicit consent).
To maintain internal records and improve our services.

We do not sell, rent, or trade your data with third parties for marketing purposes.

3. Data Security

We implement strict physical, digital, and managerial safeguards to protect your data from unauthorised access, disclosure, alteration, or destruction. Sensitive payment data is handled through PCI-compliant third-party processors and is not stored on our servers.

4. Confidentiality

Any personal stories, breakthroughs, or experiences shared by clients during our services are considered strictly confidential. We uphold a sacred and safe space for all individuals and maintain the highest standards of privacy.

5. Use of Cookies

Our website may use cookies to enhance your browsing experience and collect anonymous traffic data. You may disable cookies via your browser settings; however, this may affect certain website functionalities.

6. Photography & Recordings

We may capture general photos or videos for documentation or promotional purposes during public sessions. If you prefer not to appear in any media, please inform us in writing beforehand. No personal consultations or private sessions will be recorded or published without explicit written consent.

7. Third-Party Links

Our website or communications may contain links to third-party services (e.g., payment gateways or external resources). We are not responsible for the privacy policies or practices of these external sites. We recommend reviewing their privacy policies individually.

8. Data Retention

We retain your information only for as long as necessary to fulfil the purposes stated above or to comply with legal, contractual, or regulatory obligations.

9. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your data.
Withdraw consent for data processing (subject to legal or contractual obligations).
Request the deletion of your data.
Opt out of promotional communications at any time.

Please email mail@svjastrology.com to exercise your rights.

10. Children’s Privacy

Our services are generally intended for adults aged 18 and over. However, services may be provided to individuals under the age of 18 only with the explicit and verifiable consent of a parent or legal guardian. We do not knowingly collect or process personal data from minors without securing this express parental consent.

If you are a parent or guardian who wishes to engage our services for your child, you will be required to provide formal consent. If you believe that we have collected personal information from a minor without your consent, please contact us immediately for its prompt deletion.

11. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

For any questions or concerns regarding this Privacy Policy or your data:

📧 Email: mail@svjastrology.com
📞 Phone: +91-8977634559 / +91-7702892857

By using our website or engaging our services, you agree to the terms outlined in this Privacy Policy.